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Frequently Asked Questions

We know how exciting it is to have a fresh order of coffee or gear on the way, so we work hard to get your order moving as quickly as possible! All orders are processed within 1–2 business days. Once your order has shipped, standard shipping typically takes 3–5 business days, and express shipping options are also available at checkout if you need your order a little sooner.

Once your order is on its way, you’ll receive tracking information so you can keep an eye on its journey to you.

For now, we are keeping things local. We currently ship our small-batch coffee exclusively within the state of Florida. Your support helps our roastery grow, and we hope to expand our shipping reach soon!

Coffee Products

Because coffee is perishable, we’re unable to accept returns. But most importantly, we want you to love your coffee! If you’re not happy with your order, or if we made a mistake, please reach out to us within 30 days of receiving your order. We’ll be happy to make things right and help you find a brew you’ll love.

Wearables

We’re happy to accept returns or exchanges on defective or unworn clothing. If your item arrives damaged or has a defect, we’ll typically ask for a photo so we can share it with our team and make things right.

Please note that we’re unable to accept returns or exchanges on clothing that has been worn or washed. All eligible items must be returned or exchanged within 30 days of the purchase date.

Have questions or need a hand? Please don’t hesitate to contact us using the form on this page. We appreciate your business and we’re always happy to help!

Other Merchandise

We’re happy to accept returns or exchanges on defective, unused, or items damaged in transit. If something isn’t working as it should, we want to make it right!

For defective or damaged items, we’ll typically ask for a photo so we can share it with our team. If your item was damaged during shipping, a photo of the packaging is also helpful as it allows us to gather the details we need to work with our shipping partners and team.

Please note that we’re unable to accept returns on used merchandise that is in working order. All eligible non-coffee merchandise must be returned or exchanged within 30 days of the purchase date.

Items purchased online can only be returned by mail. If you have any questions or need assistance with a return or exchange, please contact us using the form on this page. We appreciate your business and we’re happy to help!

We roast in small quantities so we can pay close attention to every batch. This lets us focus on consistency, freshness, and bringing out the best characteristics of each coffee. We roast to order whenever possible, so your coffee arrives fresh and ready to develop its best flavor. We recommend letting freshly roasted coffee rest for several days before brewing for the best results.

We look for high-quality, organic green coffee with interesting flavor characteristics and a strong story behind it. Once we find the right beans, we aim to develop a roast profile that brings out what makes that coffee special.

We aim to be as quick as possible. Orders are typically roasted and shipped within 3 business days. Because we're a small-batch roaster, we prioritize freshness over keeping large quantities sitting on a shelf.

It’s something we don’t currently offer, but we’re hoping to in the near future! If you love coffee as much as we do, we know how convenient a subscription would be to make sure you never run out. In the meantime, we’ve still got you covered, just keep an eye out for your next bag of coffee!